FAQ
Why don't your closure wigs include combs on the inside
We’ve chosen to design our closure wigs without combs to avoid breakage and thinning of your edges. Your hair’s health is our priority, ensuring a protective and gentle wearing experience.
Can the hair be dyed/Bleached?
Yes, our wigs can be dyed and bleached. However, please be aware that excessive processing may impact the quality and longevity of the hair. We recommend using professional products and techniques to maintain the best possible condition of your wig.
What products do you recommend?
Hair should be treated like your own hair.
Please wash hair regularly with a moisturizing shampoo and conditioner
Detangle hair with wide tooth comb in sections and Let hair air dry
Moisturize hair with a lightweight serum
Stay away from products that include alcohol-It dry's out the hair
If the hair feels heavy, lacks luster and body--hair needs to be washed it most likely is product build up.
Limit the amount of heat from styling tools
Recommended Products
*All products can be found on Amazon
-Silk Therapy Biosilk Hair
-Chemist coconut oil serum
-Silk Elements Thermal Silk Styler
-Crème of Nature Argan Oil Intensive Conditioning Treatment
-African Pride moisture Miracle honey chocolate & coconut oil Conditioner
-African Pride Coconut Milk and Honey Leave-In Conditioner
-Shea Moisture Daily hydration Leave-In Treatment
-OGX Shampoo and Conditioner
Can the hair be straightened and curled?
Yes, the hair can be straightened or curled; however, please note that straight hair may not hold curls as effectively as body wave or loose wave textures due to its natural straight nature. Additionally, excessive heat styling can damage the hair and alter the curl pattern. For optimal results, we recommend using appropriate styling techniques and tools
How long does it take for me to get my package?
Ready made wigs will be shipped the following business day. Shipping typically 3 to 10 days shipping.
Once an item is shipped you will receive an email with your tracking information
Lost/Stolen package
We are not responsible for items lost in the mail, incorrect addresses, and/or refused packages.
*Signatures are required for all sent items
*Please expect delays during holidays and unexpected weather delays
How many bundles are in a wig?
The number of bundles in wig depends on the length of hair and desired look
10"- 2 Bundles
12”-14” 2.5 bundles
16”-20’ 3 bundles
22”-28 4 to 5 bundles
Do I have to buy your hair in order to have a wig made?
No! There's an option for you to provide your own hair. With this option you are able to customize your own U-Part wig or Glueless closure wig.
What does your BYOB wig service come with?
A wig cap of your size
Bleached knots
Plucked Closure
Your choice of where you would like your part placed
How can I contact you?
We kindly ask that you direct any questions, comments, or concerns regarding your order status using our contact tab of the website, as we are unable to respond to social media comments or direct messages in regards to your order. Our typical response time is within 24 hours.
What is the expected lifespan of the hair?
With proper care and maintenance, our hair can last up to 3 years. Adhering to our recommended care guidelines will help ensure the longevity and quality of your wig
Return Policy
Please note that all sales are final. We do not accept returns or exchanges except in the case where an incorrect item has been sent. For any issues with incorrect items, please ensure the item is in its original condition and packaging (unworn, lace uncut, and bundles not unraveled) within 14 days of receiving your items.
*If you wish to cancel your order, please do so within 24 hours of placing it by email. After this period, we are unable to process cancellations.